To produce valid and reliable services that meet the criteria specified in the TS EN ISO 13485 standard at METAM, including measurement results with desired accuracy and precision, in accordance with nationally and internationally accepted methods and standards,
To provide the required services in an effective and efficient manner within the framework of modern management rules, in METAM, equipped with advanced technology tools and devices, with trained and experienced personnel, according to the demands and requirements of the service,
To implement the quality management system established in accordance with the TS EN ISO 13485 standard effectively with the participation of all our employees, to ensure continuity in implementation, and to continuously improve the system in line with scientific and technological developments,
To ensure that all personnel involved in the work carried out at METAM learn the quality documentation and apply the current procedures and instructions effectively in their own work,
To ensure the provision of accurate, impartial, fast, and reliable service, by adhering to the principle of "confidentiality of information," considering the satisfaction of our employees as well as the individuals and organizations we serve, right the first time and every time,
To adopt quality in service and continuity in quality as a principle.
